Microsoft’s Outlook email service was down for over 21 hours, affecting Outlook.com, mobile apps, and desktop programs. The issue began at 6:20 p.m. ET on Wednesday and was resolved by 3:36 p.m. ET Thursday.
Who was affected: Tens of thousands of users worldwide, especially in New York, Chicago, and Los Angeles, reported issues accessing emails and other Microsoft 365 services.
Cause: Microsoft cited a configuration change in its infrastructure. A fix was rolled out globally after initial relief was seen in targeted regions.
User reaction: social media lit up with complaints and memes. Screenshots showed error messages like “Something went wrong,” while others celebrated the return of service.
Microsoft’s response: The company posted updates via its Microsoft 365 Status account, assuring users that the issue was resolved and systems were being monitored.
Why it matters: Outlook has hundreds of millions of users, and while Apple and Google’s email clients are more popular, Outlook remains critical for enterprise and government communications.
(source cnbc.com)
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